Securus Technologies is flattered with all the positive feedback it has received last month. No other organization in history has received feedback like Securus. However, Securus recently stated that it is not looking for an award. Though the company has won several awards in the past, Securus Technologies is happy that inmates and prison officials find their products useful and user-friendly.
Securus Technologies believe the positive feedback they have received is worth more than any award they could ever win. Some of this feedback includes how detectives are using Securus products to track down criminals, how police officers are locating outside callers who have a caller I.D. address that reads unknown, and how harmful inmates who work for the jail are being pulled away from their jobs.
Securus Technologies has even created a customer service branch solely for feedback. A live person is available 24/7, or people can choose to leave a voice message or email. Every piece of feedback will be taken into consideration. Securus Technologies created this customer service branch to let all people know how serious Securus takes feedback. Securus is open to new ideas from the general public, prison workers, and even inmates. Every individual who leaves feedback will be treated with the same high standard service.
Securus Technologies has designed and engineered a wonderful tool for people to keep in touch with one another even when one of the individuals is placed in jail. Unfortunately, many people are unaware of the different types of technologies that are available to them for keeping in touch. As today’s world of technologies progress, there are many opportunities for people to communicate with others in ways that have never necessarily ever been possible before.
Securus Technologies has made a program that utilizes a video conferencing interface to allow people to chat with one another even if one of the parties of the chat is incarcerated. There are select correctional facilities that are allowing the usage of the program, with many more set to do so in the near future. It is a wonderful program as it not only makes communicating through the means of chatting on an online video conferencing mode possible for inmates and their visitors, but can also be used as a tool for uncovering crimes that are occurring within the jails. Law enforcement officials have authority to monitor the video sessions to ensure that nothing illegal is being discussed and in the case any types of crimes that have occurred or may be occurring within the premises of the jail, which is a fairly common instance, over the video conferencing chat, an investigative process can be begun in which law enforcement officials have been able to gather the details that are necessary to do so. It is a great tool for uncovering what could be dangerous crimes and should not be taken for granted. Therefore, it is a program that is recommended for more correctional facilities to utilize within their systems. It also eliminates the needs of scheduling as many physical visitation sessions as have existed. It is changing the world of communications as we know it.
I don’t know about you, but my heart just melts when I watch this video. There is this young father that is looking through one end of a video chat to his very young child on the other end. The kid is in one of those cute little zip up onesies that has colorful animals all over it. That little boy sitting in the onesie struggles to balance as he watches the screen where his dad’s face is playing.
Of course, the makers of the video have to play this really happy music in the background that really makes me want to cry. And even though the guy is in jail, you can hear that dad inflection in his voice. You can really hear how much he cares about his child. There really is something about a “bad boy” that cares about his child that makes for an intriguing story. Of course, this short little video is not really a story so much. You kinda have to fill in the blanks for yourself.
And that’s exactly what I did. After watching this video I got really interested in the dynamics of a family with one of the parents jail did you know 2.7 million kids across this country have a parent in jail? It’s an unbelievable number and I can’t even believe it. When I started looking up the stats it made me even more sad after watching that video. You kind of wonder what that guy was in jail for because it could be something silly. As it turns out, the United States jails a bigger share of its citizens than any other nation on the planet!
But there is something good that came from all of my searching on the subject. The people that made this video chat possible come from a company named Securus. It’s this telephone company that also does these video chats for prisoners and their families. And I’m so glad they are there because I could not imagine a life without one of my parents around. And you know what the ACLU said? They did this research and found that having a parent in jail is the same as going through the death of that parent. Could you imagine?
I’m just glad this company Securus is around to make these video chat possible and I read that they do it very easily and affordably for the families.
Securus Video Visitation – Kids from Securus Technologies on Vimeo.